HELP & SUPPORT
How Can We Help You?
Find answers to common questions about Triply, subscriptions, trips, and account management.
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Our support team is always ready to assist you. Drop us an email and we'll typically respond within 24 hours.
Email Support: surajgmehar@gmail.comFrequently Asked Questions
Open any trip from your Home dashboard, tap on the Trip Members or Details section, and tap "Invite Friends". You can copy the unique invite link or share it directly via Messages, WhatsApp, or email. Once your friend taps the link, they will instantly join the trip.
Whenever an expense occurs, tap the "+" button in the Expenses tab. Choose the category, who paid the amount, and which group members are splitting it. Triply automatically computes balances and calculates the minimal number of transactions needed to settle all debts.
Tap the Agent tab in the app. Tell Triply your destination, dates, budget level, and travel style (e.g. adventure, relaxation, foodie). Our AI engine will generate a comprehensive day-by-day itinerary with attractions, dining spots, and route recommendations that you can save straight to your trips.
All subscriptions and in-app purchases are securely processed through your Apple ID. To manage or cancel your subscription, open your iPhone's Settings > tap your Apple ID Profile at the top > tap Subscriptions > select Triply > tap Cancel Subscription.
Because transactions are handled directly through the Apple App Store, refunds are processed according to Apple's refund policy. You can request a refund by visiting reportaproblem.apple.com with your Apple ID.
You have complete control over your data. In the app, navigate to Settings > scroll to the bottom > tap Delete Account. Confirming this action will immediately and permanently erase your account, profile, and all associated trip data from our servers. You can also email us at surajgmehar@gmail.com to request data deletion.